State Farm® Insurance Agent Jeff Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brad Blackwell
January 14, 2026
"This is the worst insurance company ever. After never a claim in thirty something years they denied our roof claim. Looking for an attorney now. These people should be in jail."
"Thank you for the wonderful review, Brad! Shannon is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
Craig Doyle
January 8, 2026
"Excellence as always! Shannon called out of the blue today to let me know how she could save me money after being a customer for years. Wonder service from these folks!"
"Thank you, Craig! I'm happy to hear that Shannon was able to assist you with some savings. Our team is dedicated to providing wonderful service, and it's great to know we're meeting your expectations. If there's anything else we can do for you, just let us know!"
angea stewart-woods
December 30, 2025
"Great office to work with. Shannon, is always available to explain everything step by step, so that you have a better understanding of your insurance. She always goes over and above the call of duty."
"Thank you, Angea! I'm happy to hear that you find our office great to work with. Shannon is indeed dedicated to providing clear and thorough explanations, and I'm glad she has made a positive impact on your experience. If you ever need anything else, feel free to reach out!"
Greg Stricklin
December 29, 2025
"She made it fast and easy."
"Thank you, Greg! I'm glad to hear that your experience was quick and straightforward. If there's anything else we can assist you with, feel free to reach out!"
John Williams
December 22, 2025
"Extremely helpful and professional!"
"Thank you, John! I'm happy to know you found our service helpful and professional. If there's anything else you need, feel free to reach out. We’re here to help!"
Amy
December 17, 2025
"Kim was excellent. She got me a great rate and was very friendly."
"Thank you for your review, Amy! I'm happy to hear that Kim provided you with excellent service and a great rate. Our team is dedicated to offering friendly and helpful support. If you need anything else, feel free to reach out!"
Tamera Thompson
December 15, 2025
"I worked with Heather, I now have auto insurance through State Farm. Heather was very helpful and informational with everything I needed. She answered all my questions. I’m very happy with the service I received."
"Thank you, Tamera! I'm glad to hear that Heather was able to assist you with your insurance needs and provide all the information you required. Your satisfaction with our service means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Abimelet Villalobos
December 4, 2025
"I have been, a customer with them for several years and they always been awesome, just added another house, Shannon took care of me and like always was awesome!!!"
"Thank you for the 5 stars, Abby! We truly appreciate the feedback!"
Geoffrey Check
November 11, 2025
"Excellent communications and all questions fully answered."
"Thank you, Geoffrey, for your fantastic review! I'm happy to know that our communication met your expectations and that all your questions were fully answered. If you need any further assistance or have more questions, feel free to reach out. We're here to help!"
Wanda Dixon
November 8, 2025
"Such a beautiful spirit, patient and so pleasant. I feel like I’ve been known her for years. Love her."
"Wanda, thank you for the review! We appreciate the opportunity to take care of your insurance needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Tristan Harfo
October 31, 2025
"Isaiah Dorris was very very helpful! It is ALWAYS nice to get help from someone who takes time to do everything they can! Definitely recommend Isaiah and his team!"
"Thank you, Tristan! I'm happy to hear that Isaiah provided such helpful service. Our team is dedicated to offering the best support possible, and it's great to know Isaiah made a positive impact. If you need anything else, feel free to reach out!"
Terah Winthrop
October 30, 2025
"Kim was awesome and took care of all my needs! She was quick, polite, professional, and respectful! It was a great experience working with her directly. I will definitely reach out to her personally if I ever need other services."
"Thank you, Terah! I'm so happy to hear about your positive experience with Kim. She truly embodies the professionalism and respect we strive for. If you ever need anything else, don't hesitate to reach out!"
Vianey Murillo
October 29, 2025
"So Happy to have Erika as my Insurance Agent . We have been with Erika for several years now . She is always on top of things and reaches out . She takes her time to listen to our needs and does her best to find a good solution for us. Definitely recommend her to anyone looking for any insurance needs. Will not be disappointed 🙂"
"Thank you, Vianey! I'm glad to hear that Erika has been providing you with such attentive and personalized service over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Samantha Bruner
October 28, 2025
"Katelyn Blankenship is always so helpful. She's never fails to go the extra mile for my. I definitely recommend her to anyone needing help with insurance! She is thorough and will always make sure that you're taken care of, Even when it means doing extra work on her end. Her goal is always to make sure that you are attended to and satisfied."
"Samantha, your detailed review is truly appreciated! I'm thrilled to hear that Kim provided you with patient and informative service, ensuring you found the right life insurance coverage for your family. We're here for you whenever you need assistance with your insurance needs. Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Nicholas Napper
October 28, 2025
"I've always had a good experience with Erika! I like having someone that will explain the process and help me better understand"
"Hey, Nicholas! Thanks so much for sharing that Erika has been helpful in guiding you through your auto insurance. It’s great to know she took the time to explain things so you feel confident in your decisions. We appreciate you taking the time to recognize her support and effort."
Luciana Chambers
October 27, 2025
"Ms.Kim was so helpful I'm glad to be part of the State Farm family."
"Thank you, Luciana! I'm happy to hear that Kim was able to assist you so well. We're grateful to have you as part of our State Farm family. If you ever need anything, feel free to reach out!"
Karen Craig
October 23, 2025
"Katelyn followed up from my initial rating to provide a more detailed explanation, which was exactly what I needed. The follow-up was quick and responsive. I am pleased overall with the follow-up on their end."
"Hi Karen, thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt unclear at first, but we appreciate the opportunity to connect and discuss your concerns directly. Our goal is always to provide transparent communication and helpful support, and we’re glad we were able to follow up with you personally. Please don’t hesitate to reach out if there’s ever anything more we can do. We truly value your business and the chance to make things right."
Telsha davis
October 16, 2025
"I've had the pleasure of working with Shannon these past weeks and she is awesome!!!"
"Thank you, Telsha! I'm happy to hear that Shannon has been awesome to work with. We appreciate your feedback and are glad to have you with us. If you need anything else, feel free to reach out!"
Dalton Dovel
October 14, 2025
"Isaiah was great! He has a great attention for detail, very personable and overall a joy to work with. He got me a great rate vs coverage for my auto policy, and even went the extra mile to research multiple coverage options, so that I could make an educated choice for my needs."
"Thank you, Dalton! I'm happy to hear that Isaiah provided you with such a positive experience. It's wonderful that he could assist you in finding the right coverage and rate for your policy. Our team is committed to offering personalized service and thorough research to meet your needs. If there's anything else we can do for you, just let us know!"
Precious Davis
October 7, 2025
"The entire team is very helpful. Today I was able to get my vehicle insured with ease. The agent listened to my needs and gave me all my options with detailed information. I will continue to recommend this office/team"
"Thank you! I'm happy to hear that our team made the process of insuring your policy smooth and informative. Your recommendations mean a lot to us. Let us know if there's anything else we can do for you!"
Tasha Mac
October 3, 2025
"Great customer service answered all my questions and got my policy started with no problems I received all my documents and information for the app."
"Thank you, Tasha! I'm happy to hear that you had a smooth experience getting your policy started and that all your questions were answered. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Scott Craddick
October 2, 2025
"Great guy, understands you are a customer and not a price tag!"
"Scott, thank you for your kind words! I'm happy to know you feel valued as a customer. If you ever need anything else, feel free to reach out!"
Gary Baldwin
September 30, 2025
"Jeff and his associates are always prompt, courteous and helpful"
"Thank you, Gary! I'm happy to hear that our team has been prompt, courteous, and helpful. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
wanda Shappley
September 29, 2025
"Thank you , Katelyn for your patience and assistance with me in gathering the documents requested for moving forward with retirement planning! Definitely 5 star service! Wanda Shappley"
"Wanda, thanks for the feedback!! And thank you for the shout for Katelyn. She is a wonderful member of the team and its great to hear she was able to assist you with your insurance needs. Thanks for choosing us as your coverage provider! - Jeff Herman - State Farm Insurance Agent"
Courtney Doonan
September 23, 2025
"Excellent friendly speedy service"
"He, Courtney! Thank you for your review! Let us know if there's anything else we can do for you."